Frequently Asked Questions

Answered
16-Mar-2007 16:09
How do I find out the manufacturer and model details for my hardware?

Answer

If it’s a big external lump of hardware (printer, scanner, monitor) then you should be able to find the make, model and serial number written on the unit. It might be on a label at the back or written in big letters on the front. This method also works for internal things like modems and graphics cards that you fitted yourself when you still have the manual or box – look at that. For other internal components there are ways to find out without taking the cover off your PC. One way to do this is use the Windows tools that you already have. Go to ‘Start’, and under programs click ‘accessories’ then ‘system tools’ You need to select ‘system information’. This window allows you to find out all sorts of things. If you click on the ‘ ’ next to components you’ll get a clickable list of all the hardware you need along with the drivers they use. Double clicking on anything, say CDROM, will bring up the manufacturer name, model and so on for your devices.
16-Mar-2007 16:08
How do I find the right driver for my hardware?

Answer

The right driver for the hardware is likely to be the one that came with it. If you have a disc from the manufacturer then use that. If not, some devices can work well with the Plug and Play driver capabilities in Windows XP and Windows NT based systems. Plug and Play means that Windows itself detects the hardware and chooses a driver from its internal library. If neither of these apply, then you need to search for the driver. You can search at the manufacturer’s website or via one of the well organized website databases like this one. To do this however you need to know the manufacturer and the model.
16-Mar-2007 13:15
What is WDM driver?

Answer

WDM driver its short for Windows Driver Model, a driver technology developed by Microsoft to create drivers that are source-code compatible for Windows 98/2000/XP.
16-Mar-2007 12:43
What is device driver?

Answer

Device Driver its a program that serves as an intermediary between the operating system (windows, linux, freebsd etc.) and a computer device (scanner, monitors, ports, drives, printers, sound-card, etc.) defining to the operating system what capabilities the device has and translating the operating system commands into instructions the device understands.

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